Free tool

Direct mail ROI calculator

Use this direct mail ROI calculator to plan your campaign in CAD. Enter your costs and expected response to estimate returns and find your break-even rate.

Results in CADBreak-even response rateNo account required
$

Example: Direct Mailer's pay-as-you-go price for a 4×6 postcard, all in. See pricing

%

Share of recipients who visit, call or use the code.

%

Share of responses that become an order.

$
%

What's left of revenue after the cost of goods.

Campaign return

The starting numbers are an example, not industry averages. Enter your own campaign's numbers to see your return.
Return on investment-31.5%-$690.00 profit after mail costs
Break-even response rate2.92%The response rate where gross profit covers the mail
Responses20
Orders10
Cost per order$219.00
Money in and outRevenue × gross margin = gross profit. ROI = (gross profit − total cost) ÷ total cost.
Revenue
$2,500.00
Gross profit
$1,500.00
Total cost
$2,190.00

Amounts in Canadian dollars. Pure arithmetic on the numbers you enter; nothing is stored or sent. See pieces, spend and returned mail for each campaign in analytics.

See what your campaign needs to break even

Find your break-even

See the response needed to cover mailing costs, based on your expected conversion rate, order value and gross margin.

Use your own assumptions

Replace the example inputs with your own campaign figures. The starting values show how the calculator works; they are not benchmarks or promised results.

Compare estimates with results

After sending, use direct mail analytics to review mailing spend. Measure orders in your own sales data to assess campaign returns.

Start with mailing costs

Use the cost per piece from our pricing for a complete send. For postage alone, try the Canada Post postage calculator.

Questions about estimating campaign returns

What is a good ROI for direct mail?

Start with the return your business needs to cover costs and meet its profit goals. Results depend on your audience, offer, margin and mailing cost. A published benchmark cannot predict what your campaign will earn.

How does this calculator work out ROI?

The calculator estimates revenue from responses, conversion rate and order value. It applies your gross margin, subtracts the mailing cost, then divides the remaining profit by that mailing cost. Include relevant campaign expenses in your cost assumptions.

Does this calculator predict my campaign results?

No. It models the inputs you enter. Change your response rate, conversion rate or costs to see how the estimate moves. Once your campaign runs, compare actual mailing spend and sales with your plan.

Which response rate should I enter?

Use a rate from a comparable campaign if you have one, with the same definition of a response. Otherwise, test a range of assumptions and run a small mailing to gather your own evidence.

Send your next campaign with Direct Mailer

Check your break-even target, then send with printing, addressing and postage included.