Automations

Direct mail automation for leadgeneration and repeat sales

Reach new customers and bring past buyers back with direct mail automation. Choose your audience, prepare your offer and schedule postcards or letters, with printing and postage handled.

MailTestLive
PiecesBatchesCreate batch
BatchSend date
Fall win-backNo order in 90 daysOct 21, 9:00
New customers, OctoberFirst order in OctoberOct 27, 9:00
November birthdaysBirthday in NovemberNov 2, 9:00
VIP holiday catalogueList: VIPNov 16, 9:00
October birthdaysBirthday in OctoberOct 1
Spring restockBought twice or moreSep 15

Plan ahead. Schedule your mailing around a launch, renewal or customer offer.

Choose your audience. Reach past customers or prospects using the contact details you’ve saved.

Mail again. Choose your saved audience again when you have a new offer.

Features

Generate leads and repeat sales across Canada

Use automated direct mail to reach prospects or schedule ecommerce direct mail to bring past customers back.

SchedulingChoose when your campaign is ready to print

October 2026Send date
SMTWTFS12345678910111213141516171819202122232425262728293031
Wed Oct 21, 9:00 ET1,284 postcards

SegmentsReach customers who match your saved audience rules

No order in 90 daysAllAny
Last orderis more than90 days ago
Provinceis any ofON, QC, BC
AddressisVerified or corrected
Mail historynot mailed in30 days
Total spentis over$75
Contacts1,301

Future campaignsReach a saved audience again with a new offer

Fall win-backScheduled
Contacts in segment1,301
Failed address−11
Do not mail−6
Pieces1,284
Total$2,503.80
You can cancel the whole batch until Oct 21, 9:00.

Custom workflowsSend customer mail from your app through the API

POST /batchesAPI
{ "kind": "postcard", "size": "4x6",
  "to": { "segment": "seg_6Rb1Vq" },
  "send_date": "2026-10-21T09:00:00-04:00",
  "use": "marketing",
  "front": "tmpl_4Fw8Kp",
  "back": "tmpl_9Lc2Ts" }
201 Createdbat_9Kd2Rx
"counts": { "recipients": 1301,
  "excluded": 17, "pieces": 0 }

Make your next follow-up personal

Introduce your business to prospects on your list or give past customers a reason to return. Add their saved details to your message, then use direct mail tracking to plan your follow-up.

Have your own software prepare the next mailing through the direct mail API. You choose the audience when you create the campaign; we check the addresses and handle printing and postage.

FAQ

Frequently asked questions

What should direct mail automation software include?

Look for saved audiences, scheduling, personalization and address checks. An API also helps you connect mail to your own workflow. Direct Mailer supports scheduled campaigns; built-in event triggers and recurring sends are not available.

Can an order automatically start a mailing?

Built-in store triggers are not available. Today, you can schedule a campaign yourself or have your own software call the API. Direct Mailer does not connect directly to your store or watch its events.

Can I personalize each postcard or letter?

Yes. Merge fields use contact details and custom fields to personalize each mailing. Add a name, account detail or offer from your saved data, and review the content before sending.

How do you exclude contacts from a send?

Contacts marked do not mail and addresses that fail validation are excluded. When you mark returned mail, the contact is also marked do not mail to prevent another send to that address.

Does scheduling add to the mailing cost?

Scheduled mail uses the same per-piece pricing as other sends. Printing, addressing and postage are included. Your prepaid balance covers the campaign when you create it, with no separate scheduling fee.

Can I cancel a scheduled mailing?

Yes, while the mail has not entered production. Cancel the campaign to stop any remaining preparation and cancel eligible mail. The unused amount returns to your prepaid balance; mail already printing continues.

Get your next customer mailing scheduled

Prepare your customer list and offer, and we’ll handle the printing, addressing and postage.